+1 (321) 414-5654 melita@bestweightonyou.com

PRIVACY POLICY

Best Weight On You., is committed to keeping your personal information secure, confidential, and private. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website and use our services.

1. ACCEPTANCE OF PRIVACY POLICY

By using our website, you agree to the terms outlined in this Privacy Policy and the related Terms of Use. If you do not agree with any part of this policy, please do not use our website.

2. INFORMATION WE COLLECT

We collect information directly from you when you provide it voluntarily, such as through forms, opt-ins, and when you contact us. We also collect data automatically through cookies, server logs, and third-party tracking technologies, including but not limited to:

  • Personal Information: Name, email address, and other contact details.
  • Sensitive Data: We do not intentionally collect sensitive data unless you provide explicit consent. For children under 13, we require verifiable parental consent before collecting any personal data.
  • Technical Information: IP address, browser type, device identifiers, and other technical information.

3. PURPOSES OF DATA COLLECTION

We collect and use your data for the following purposes:

  • Providing Services: To deliver the services or products you request.
  • Communication: To contact you with information, updates, and marketing offers if you have opted in.
  • Legal Compliance: To comply with applicable laws, regulations, and our legal obligations.
  • Improving Services: To analyze and improve our website, services, and user experience.

4. COMMUNICATION

We may contact you with information, updates, and marketing offers if you have opted in. If you do not wish to receive these communications, you can opt out at any time.

Managing Your Preferences

You can manage your communication preferences, including opting out of marketing communications, by following the unsubscribe instructions in any email we send you or by contacting us directly at melita@bestweightonyou.com. You can also manage cookie settings via your browser, allowing you to reject the use of cookies. Note that certain services may not function correctly if you disable cookies.

5. DATA SHARING AND SALES

We do not sell, trade, or otherwise share your personal information with third parties for their own marketing or business purposes. Data collected through our website is maintained strictly within Best Weight On You.  We use your data solely for the purposes outlined in this policy, and any sharing of information is limited to trusted third-party service providers who help us operate our website and deliver services (e.g., email platforms and analytics). These third parties are required to maintain the confidentiality and security of your data and are prohibited from using it for any other purpose.

6. TESTIMONIALS AND RESULTS DISCLAIMER

Our website may display testimonials and success stories from clients who have used our services. These testimonials reflect the experiences and results of individuals, which can vary significantly from person to person. Results are not guaranteed, and your experience may differ. The testimonials are not intended to represent or guarantee that anyone will achieve the same or similar results.

7. USE OF IMAGES AND VIDEOS

Our website may display images and videos of clients, participants, or event attendees to highlight their experiences and showcase our services. By participating in any of our events or providing a testimonial, you grant us permission to use your likeness in images, videos, and written testimonials.

  • Consent Requirements: We obtain explicit consent from individuals before using their images, videos, or testimonials on our website or marketing materials. If you provide a testimonial or participate in a video, you acknowledge that your likeness, voice, and words may be publicly displayed.
  • Minors: For individuals under 18 years of age, we require verifiable parental or guardian consent before using any images, videos, or testimonials.
  • Revocation of Consent: If you have previously provided consent and wish to revoke it, you may contact us at melita@bestweightonyou.com to request the removal of your images, videos, or testimonials. We will take reasonable steps to honor your request, although complete removal from all materials may not be possible if already published.

8. DATA MINIMIZATION AND RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Contact Form Submissions: Retained for 12 months unless required for ongoing communication.
  • Email Subscription Data: Retained until you unsubscribe or request deletion.
  • Account Information: Retained as long as your account is active or as required by law.

Upon expiration of the retention period, your data will be securely deleted or anonymized..

9. SECURITY MEASURES

We implement technical, administrative, and physical security measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure server environments. Our safeguards are proportionate to the volume and sensitivity of the data we collect.

10. YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

If you are a California resident, the CCPA provides you with specific rights regarding your personal data:

  • Right to Know: You have the right to request that we disclose what personal data we collect, use, disclose, and sell. Note: We do not sell personal data. To submit a request, contact us at melita@bestweightonyou.com.
  • Right to Delete: You have the right to request the deletion of your personal data collected by us, subject to certain exceptions. You can make a deletion request by emailing melita@bestweightonyou.com.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. You will not be denied goods or services, charged different prices, or receive a different level of service for exercising your rights.

11. YOUR RIGHTS UNDER THE FLORIDA DIGITAL BILL OF RIGHTS (FDBR)

If you are a Florida resident, the FDBR provides you with specific rights concerning your personal data:

  • Privacy Notices: You have the right to receive clear and concise privacy notices detailing the categories of personal data collected, the purpose of data processing, how you can exercise your rights, and the categories of third parties with whom data is shared.
  • Consent Requirements: We obtain explicit consent before processing sensitive data, including biometric and children’s data. Consent is never implied and must be a clear affirmative action.
  • Non-Discrimination: We will not discriminate against you for exercising your data rights under the FDBR.

To exercise these rights, please contact us at melita@bestweightonyou.com.

12. YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

If you are located in the European Union, you have the following rights under the GDPR:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
  • Right to Object: You have the right to object to our processing of your personal data, including for direct marketing purposes.

13. HOW TO EXERCISE YOUR RIGHTS

How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by contacting:

  • Email: melita@bestweightonyou.com
  • Telephone: 321-414-5654
  • Mailing Address:
    PO Box 161394321
    Montgomery Road
    Altamonte Springs, Florida 32714
    Email: melita@bestweightonyou.com

Your request must include enough information to verify your identity and describe your request with sufficient detail to allow us to understand and respond appropriately.

Handling of Data Subject Requests

We strive to respond to all verifiable consumer requests concerning access, correction, or deletion of personal data within 45 days of receipt. If necessary, we may extend this period by an additional 15 days and will inform you of the reason for the delay. To process your request, we may require specific information to verify your identity. If your request is denied, you will be provided with a clear explanation of the reasons for the denial, and you may appeal our decision within 60 days of the notification.

14. COOKIES AND TRACKING TECHNOLOGIES

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, track website usage, and provide personalized content. You can manage cookie preferences through your browser settings. For more details on how we use cookies, please see our Cookie Policy.

Use of Analytics and Tracking Technologies

Our website uses analytics tools such as Google Analytics, tracking pixels, cookies, and other technologies to analyze website performance, understand user behavior, and improve our services. These technologies may collect data such as your IP address, browser type, device identifiers, and site usage patterns. You can manage or disable cookies through your browser settings, and you may opt out of tracking by using tools provided by Google and other analytics providers.

15. THIRD-PARTY SERVICES AND DATA PROCESSORS

Third-Party Services and Data Processors

We use third-party services, such as Google Analytics, Aweber, and other tools, to analyze website performance, improve our services, and manage communications. These third-party processors may collect or process your data as part of their services. We only work with trusted partners who have appropriate data protection measures in place. For more information on our affiliate relationships, please see our Affiliate Disclosure.

Social Media Sharing

Our website may include social media features, such as sharing buttons or embedded feeds, that allow you to interact with platforms like Facebook, Twitter, LinkedIn, Instagram, and others. Please be aware that when you interact with these features, the respective social media platforms may collect your data, such as your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These interactions are governed by the privacy policies of the respective social media platforms. We encourage you to review the privacy policies of these platforms to understand how your data may be collected, used, and shared.

Third-Party Content

Our website may include embedded content from third-party websites such as videos, maps, or other media. This content behaves as if you have visited the third-party website directly, which means these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. We do not control these third-party technologies and are not responsible for their privacy practices. Please review the privacy policies of these third-party providers to understand their data handling practices.

16.DATA TRANSFERS

Data Transfers

Your personal data may be transferred and processed outside of your country, including in the United States. We use appropriate safeguards, such as standard contractual clauses, to ensure that your data is protected according to applicable laws.

Cross-Border Data Transfers

Your personal data may be transferred to, and processed in, countries other than your own, including the United States and other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

To ensure your personal data remains protected when transferred internationally, we implement the following safeguards:

  • Standard Contractual Clauses (SCCs): We use SCCs approved by the European Commission and other legally recognized frameworks to ensure that data transferred outside of the European Economic Area (EEA) is subject to equivalent data protection standards.
  • Data Privacy Frameworks: For transfers between the EU and the United States, we may rely on frameworks such as the EU-U.S. Data Privacy Framework or similar agreements that provide adequate protection for personal data.
  • Binding Corporate Rules (BCRs): In certain cases, we may work with partners who operate under BCRs, which are approved internal policies ensuring that personal data receives adequate protection within their organization globally.
  • Technical and Organizational Measures: We implement additional security measures such as data encryption, access controls, and regular audits to protect your data during cross-border transfers.

By using our services, you consent to the transfer of your personal data to countries outside of your own as described in this policy. If you have questions about the international transfers of your data or wish to obtain more information on the safeguards we use, please contact us at melita@bestweightonyou.com.

17. DATA BREACH NOTIFICATION

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals promptly and, where required, the appropriate regulatory authorities.

18. DATA PROTECTION IMPACT ASSESSMENTS

We conduct regular data protection impact assessments to evaluate the risks associated with our data processing activities, particularly those involving sensitive data, targeted advertising, or data sales.

19. CHILDREN’S PRIVACY

We do not knowingly collect personal data from children under 13 without parental consent. If we learn that we have collected such information without proper consent, we will take steps to delete it promptly.

20. NON-MARKETING PURPOSES

Best Weight On You respects your privacy. We may contact you for non-marketing purposes such as bug alerts, security breaches, account issues, or changes to our products and services. In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

21. LINKS TO OTHER WEBSITES

Our website contains links to affiliates and other websites. Best Weight On You does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. For more details, please refer to our External Links Policy. We encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.

22. COPYRIGHT AND DMCA COMPLIANCE

We respect intellectual property rights and comply with the DMCA. For more information, please see our DMCA Policy.

23. ACCESSIBILITY

Accessibility

Best Weight On You is committed to making our website accessible to everyone, including individuals with disabilities. We strive to provide an inclusive experience for all users by adhering to best practices and accessibility standards outlined in the Web Content Accessibility Guidelines (WCAG).

If you encounter any accessibility barriers while using our website or have suggestions for improvement, please contact us at melita@bestweightonyou.com. We continuously work to enhance the accessibility of our website and services, and we appreciate your feedback.

24. CONTACT US

Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number, or mailing address:

  • Email: melita@bestweightonyou.com
  • Telephone Number: 321-414-5654
  • Mailing Address:
    Best Weight On You
    PO Box 161394321
    Montgomery Road
    Altamonte Springs, Florida 32714

Complaints and Regulatory Contact Information

If you have any concerns or complaints regarding our privacy practices, please contact us at melita@bestweightonyou.com or by mail at:

  • Mailing Address:
    Best Weight On You
    PO Box 161394321
    Montgomery Road
    Altamonte Springs, Florida 32714

If your concern is not resolved to your satisfaction, you may escalate your complaint to the relevant data protection authority in your jurisdiction.

25. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page, and the updated policy will include the effective date.

Effective Date: September 15, 2024